Free Zendesk alternatives

Zendesk is a paid customer support platform used by support teams to manage tickets, chat and help center content. Per-agent pricing is costly for small support teams with few tickets. Freshdesk Free is a free helpdesk plan for small teams that covers basic ticket management.

Best free alternative to Zendesk: Freshdesk Free. Shared ticket inbox for email, web forms and chat, with a basic knowledge base.

  1. Freshdesk Free

    You get: Shared ticket inbox for email, web forms and chat, with a basic knowledge base.

    You miss: Advanced automation, custom reporting and Zendesk's larger app marketplace.

    Get Freshdesk FreeFreshdesk Free vs Zendesk

Questions people ask

What is the best free alternative to Zendesk?

Freshdesk Free. Shared ticket inbox for email, web forms and chat, with a basic knowledge base.

Is there a free version of Zendesk?

Not a full one, but Freshdesk Free is free and cover most of what Zendesk does.

What do you miss with a free Zendesk alternative?

Advanced automation, custom reporting and Zendesk's larger app marketplace.