Free Intercom alternatives

Intercom is a customer messaging platform used by businesses to chat with website visitors and support customers. Its paid plans are priced by seat and feature, which suits larger support teams more than small sites. Crisp Free offers live chat with a free plan, while tawk.to provides a free chat widget.

Best free alternative to Intercom: Crisp Free. Live chat widget with a shared inbox and basic chatbot flows for a few seats.

  1. Crisp Free

    You get: Live chat widget with a shared inbox and basic chatbot flows for a few seats.

    You miss: Intercom's AI agent, in-app messages and advanced routing rules.

    Get Crisp FreeCrisp Free vs Intercom

  2. tawk.to

    You get: Free live chat and ticketing widget with unlimited agents and basic visitor info.

    You miss: In-app messaging, product tours and built-in AI support automation.

    Get tawk.totawk.to vs Intercom

Side by side

OptionWhat you getWhat you miss
Crisp FreeLive chat widget with a shared inbox and basic chatbot flows for a few seats.Intercom's AI agent, in-app messages and advanced routing rules.
tawk.toFree live chat and ticketing widget with unlimited agents and basic visitor info.In-app messaging, product tours and built-in AI support automation.

Questions people ask

What is the best free alternative to Intercom?

Crisp Free. Live chat widget with a shared inbox and basic chatbot flows for a few seats.

Is there a free version of Intercom?

Not a full one, but Crisp Free and tawk.to are free and cover most of what Intercom does.

What do you miss with a free Intercom alternative?

Intercom's AI agent, in-app messages and advanced routing rules.